Help Centre

Required Documents

What you need before your vehicle leaves the UAE, and who obtains it.

You must be able to import into the destination

A permanent move requires valid residency in the destination country — a Saudi Iqama, a Qatar ID, or the equivalent. Without it, the vehicle cannot be cleared for import and we cannot accept the booking.

Permanent export

This is the standard case: the vehicle leaves the UAE and stays in the destination country. The document set is broadly the same across the GCC.

Passport or Emirates ID copy

A copy of your own identification. Mandatory in every case.

Destination residency ID

Saudi Iqama, Qatar ID, or the equivalent for wherever the vehicle is going. This is what allows the car to be imported in your name.

Export certificate

Issued by the authority in the emirate of registration — Dubai RTA, Abu Dhabi Traffic, and so on. Required for every export, without exception.

Getting the export certificate

Where you obtained the vehicle decides who can process this.

Dubai

We can handle it

For Dubai-registered vehicles, we obtain the export certificate on your behalf.

525 service fee, plus the actual documentation cost

Other emirates

You apply online

Outside Dubai we cannot process the certificate for you. You apply online through the relevant authority — it is a straightforward process, and we will tell you exactly what to submit.

We drop your plates free of charge

Whichever route you take, we return the number plates to the relevant RTA or Abu Dhabi Traffic office at no cost to you.

Customs clearance

Clearance is handled by the customs agents at the border. We coordinate it with them on your behalf where you would rather not deal with it directly — tell us when you book.

Temporary entry and the Carnet de Passage

If you are travelling with your vehicle rather than exporting it permanently, the paperwork is different. A Carnet de Passage lets a vehicle enter a country temporarily without paying import duty, provided it is re-exported within the permitted period. We coordinate the whole process through the Automobile & Touring Club of the UAE (ATCUAE).

Tourism certificate

Required for all Carnet movements. AED 170.

Physical Mulkiya

The original registration card must travel with the vehicle throughout the journey — not a copy.

Security deposit and issuance

The deposit is refundable on re-export. Issuance is a one-off fee. Both vary by destination — see below.

Carnet fees by destination

Destination Deposit Issuance
GCC Routes 500 1,575
Jordan 2,000 2,575
Syria, Lebanon and others Confirmed per vehicle — talk to us

Figures above are indicative. The final deposit and issuance are confirmed with ATCUAE for your specific vehicle, since both depend on vehicle type and value.

Cases that need a conversation

Financed vehicles cannot be shipped

If the vehicle is still under a bank loan, it cannot be exported. The finance has to be settled and the vehicle released before we can move it.

Company fleets

Corporate-owned vehicles and multi-vehicle movements need documentation we would rather walk you through directly. Get in touch and we will scope it.

Non-running vehicles

A vehicle that will not start or drive changes both the carrier and the paperwork. Speak to us first and we will tell you exactly what is involved.

Not sure which applies to you?

Tell us where the car is going and what you are doing with it. We will tell you exactly what you need — no guesswork.